Inquiries with context
Service, intent, language and basic information organized before handoff.
WHATSAPP + AI · URUGUAY
WhatsApp AI automation in Uruguay
Turn conversations into useful information and next steps. We define what AI may answer, which systems it can consult, which actions it may prepare and when a person must take over.
Review your caseGEMOS / WHATSAPP + AI · URUGUAY
What the work includes
- 01
Start with real inquiries
Review recurring questions, missing data, lost opportunities and manual handoffs. We do not automate the entire channel at once.
- 02
Answer from approved information
Hours, services, requirements, availability or prices should come from current sources when they exist. AI handles language; the business remains the source of truth.
- 03
Connect CRM, calendars or tools only when useful
A conversation can create a lead, summarize context, check slots or prepare a next step. Each integration receives specific permissions.
- 04
Design human handoff from day one
The system should stop when the customer asks, an exception appears, reliable data is missing, or a professional or commercial decision needs human judgment.
- 05
Control security and consumption
Protect credentials, validate events, limit requests and budget, and log relevant actions. WhatsApp and external models have costs and rules that must be checked at implementation time.
GEMOS
What we aim to improve
Fewer manual steps
Registration, summaries and coordination where an integration truly saves work.
Human control
Exceptions and sensitive actions remain under explicit rules and review.
Scope, integrations, permissions and acceptance tests are agreed per project. We do not guarantee rankings, traffic, sales or results attributable to a single action.
Show us how an inquiry arrives today.
With one example that contains no sensitive data, we can identify what should be answered, structured, integrated and kept human.
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